We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below
OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
Download the pdf version of our sign up form
We aim to acknowledge your request within a few days.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
Our group key roles are:-
1. Create and improve two-way communication between patients, the Practice and the community it serves.
2. To bring a sense of partnership between Practice and patients.
3. Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.
4. Provide constructive two-way feedback on patient and community needs, concerns and interests.
5. Support the Practice in good health promotions, preventative medicine and health literacy
6. Collect patient opinions and experiences to help the practice to evaluate its services.
7. Communicate to the practice community and/or the wider community information about the practice.
8. Liaise with the Optimus group of practices to share and develop best practice and/or resources.
Our Patient Participation Group Membership
All registered patients are welcome to join the PPG although, in the interests of effective decision making, membership of the core is limited to twelve. Specialist sub-groups may be formed to deal with specific topics utilising individual skills and interests. Members can be contacted through reception.
The National Association of Patient Participation
This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P. Find out more about them click here.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.